Shipping & Delivery Policy
- Order Processing: Once you place an order, we start processing it within 24 hours on business days (Mon‑Fri). Orders placed on weekends or public holidays will be processed the next working day.
- Dispatch Time: After processing, your order is dispatched within 1–2 business days.
- Estimated Delivery:
• Standard (India Post, DHL, Blue Dart, FedEx, or local courier) – 7–10 business days.
• Express (if available) – 3–5 business days.
• International – 14–21 business days.
- Shipping Charges:
• Orders below ₹2,500: ₹50 flat rate.
• Orders ₹2,500 and above: Free shipping.
• For international shipments, charges are calculated at checkout based on destination.
- Courier Partners & Tracking: We collaborate with trusted couriers such as India Post, Blue Dart, DHL, and FedEx. Once dispatched, you will receive a tracking number via email or SMS. Use the courier’s website to monitor your shipment.
- Delays & Wrong Addresses:
• If your order is delayed beyond the estimated window, we will contact you with an updated timeline.
• If the address you provided is incorrect or incomplete, we will attempt to contact you before delivery. If we cannot reach you, the shipment may be returned to us.
• In case of a wrong address that leads to a delivery failure, you may contact us to arrange a re‑dispatch or refund.
- Returns & Exchanges: If you receive a damaged or incorrect item, please contact us within 7 days of delivery. We will guide you through the return or exchange process.
We strive to deliver your fashion picks on time and in perfect condition. If you have any questions, feel free to reach out to our customer support team.
